FAULT ANSWER TIME
From Monday to Friday, maximum 24 hours.
Saturdays, Sundays and holidays maximum 48 hours.
(except incidences of massive influence)
NEVER press the reset button on the router without consulting our technical service. In case of interruption of the service, before calling the technical service, turn off and turn on your router.
A large part of the incidents is solved in this way.
Form for request and technical assistance: